Frequently asked
Does my stone come with a certificate?+
Yes. Lab-grown diamonds of 0.7 ct and above come with an IGI grading report, natural diamonds with a GIA report, and moissanite with a certificate of authenticity.
Can I change my order after paying?+
Within 48 hours, usually yes: size, engraving and metal can still change before casting starts. Write to us with your order number.
Is engraving free?+
Yes, up to 20 characters inside the band, in script, serif or sans-serif lettering. Engraved pieces can't be returned.
Can I see a ring before buying?+
Book a free video appointment and a jeweller will show you settings and stones live, side by side.
Do you deliver outside the EU?+
Not at the moment: we deliver to addresses in the European Union only, free and insured.